Conditions of Sale

These Terms and Conditions of Sale shall apply to sales of products by Daniel Glenn Design. As used in these Terms and Conditions of Sale, “seller” refers to Daniel Glenn Design.

Payment

Payments are due upon receipt. If a payment is not received or payment method is declined, the buyer forfeits the ownership of any items purchased. If no payment is received, no items will be shipped.

Shipping Policies

Shipping will be paid for by the buyer in the amount agreed upon by the seller at the time of purchase. If an item is lost during shipping, the total cost of item, including shipping, will be refunded to the buyer by the seller. Shipping costs may double if shipping internationally. If an item is damaged during shipping, the seller will not be held responsible.

Refund/Return Policy

Items are entitled to be refunded or returned based on complaint. If an item is damaged during shipping, a replacement item will be sent free of charge. If an item is unsatisfactory, a written explanation is needed before the item may be considered for a refund. Buyer must take into account the description of the item before requesting a refund. If the item matches the description by the seller and the buyer is unsatisfied, seller is not responsible for refund. Exchanges are granted on a case-by-case basis.

Cancellation

An item may be cancelled up until payment has been processed. Once payment has been processed, the buyer is responsible for payment.

Complaints

Any complaints about items or sellers may be sent to info@danielglenndesign.com or (781) 349-8379. There is no guarantee of a resolution.

Legalities

The seller is not responsible for any health or safety concerns once the buyer has received the item. If any harm is incurred from the items purchased by the buyer, the seller shares no responsibility.

LIMITED WARRANTY: THE FOLLOWING WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE.

GENERAL WARRANTY: Daniel Glenn Design warrants to the buyer for resale only that Daniel Glenn Design products will be free from defects in materials and workmanship for one year from the date of shipment of the products to the buyer.

EXCLUSIONS FROM WARRANTY: Daniel Glenn Design makes no warranties for items that have been repaired, modified or altered after delivery; Items that have been installed, maintained, used or connected to electrical systems not in accordance with specifications and instructions of Daniel Glenn Design.

These terms and conditions are subject to change